Every quality issue documented and tracked.
Every quality complaint needs to be documented with the right fields for regulatory compliance — issue type, severity, affected parts, lot numbers, and resolution. VendorWeave's structured complaint forms capture everything required, and severity levels drive automatic escalation. Complaint data feeds directly into supplier scorecards.
- Structured complaint form captures all required fields for regulatory compliance
- Severity levels drive escalation — critical complaints alert management immediately
- Complaint data feeds directly into supplier scorecard quality metrics
How it works
Complaint Logging in three steps.
Log complaint
Fill in the structured form: issue type, severity, affected parts, lot numbers, and initial assessment.
Severity-based escalation
Critical complaints alert management immediately. Standard complaints follow normal review workflow.
Resolve and score
Document resolution. Complaint data flows into the supplier's scorecard quality metric automatically.
Why Complaint Logging?
Structured complaint form captures all required fields for regulatory compliance
Severity levels drive escalation — critical complaints alert management immediately
Complaint data feeds directly into supplier scorecard quality metrics
More from Quality Management
Explore other features included with Quality Management.
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