CAPAs, SCARs, and complaints — tracked
Manage corrective actions, supplier corrective action requests, complaints, and audit trails in a system purpose-built for manufacturing quality teams.
The problem
Quality events tracked in spreadsheets or email chains are impossible to audit. CAPAs stall because nobody follows up. SCARs get sent but supplier responses are never tracked. When the auditor arrives, your team scrambles to reconstruct the timeline.
The solution
VendorWeave provides structured quality event tracking purpose-built for manufacturing. CAPAs, SCARs, complaints, and audit trails are all in one system with deadline tracking, supplier response portals, severity-based escalation, and immutable audit logs.
CAPA Tracking
Create, assign, and track corrective and preventive actions with structured forms. Deadline tracking and escalation alerts ensure CAPAs don't stall.
- Structured CAPA forms with problem identification and action plan sections
- Deadline tracking with automated reminders before due dates
- Links CAPAs to specific suppliers and parts for full traceability
SCAR Management
Issue Supplier Corrective Action Requests with nonconformance details, send to suppliers for response, and track resolution through closure. Full audit trail included.
- Two-part form: your team documents the issue, supplier provides the response
- Web-based supplier response portal — no email attachments to chase
- Status tracking from issued through supplier response to verified closure
Complaint Logging
Log quality complaints with structured fields for issue type, severity, affected parts, and resolution. Complaints feed into supplier scorecards for data-driven vendor management.
- Structured complaint form captures all required fields for regulatory compliance
- Severity levels drive escalation — critical complaints alert management immediately
- Complaint data feeds directly into supplier scorecard quality metrics
Audit Trail
Complete audit trail across all quality events — who created it, when it was updated, approval timestamps, and status changes. Ready for ISO and FDA audits.
- Immutable log of all quality events, status changes, and approvals
- Timestamps on every action for regulatory compliance requirements
- Export audit reports for ISO 13485, AS9100, and FDA inspection readiness
How it works
Get started with Quality Management in three simple steps.
Log the event
Create a CAPA, SCAR, complaint, or quality log entry with structured forms. Link to specific suppliers, parts, and POs.
Route for resolution
CAPAs get deadline tracking. SCARs go to suppliers for response. Complaints escalate by severity.
Close with audit trail
Every action, status change, and approval is timestamped. Export audit reports for ISO and FDA inspections.
Built for manufacturing teams
Quality Management is designed for the unique challenges of supplier management in regulated manufacturing.
Everything in Quality Management
Explore each feature in detail to see how Quality Management works for your team.
Ready to get started?
Start managing suppliers with Quality Management today. Free for up to 5 suppliers, no credit card required.